Returns & Exchanges

At IMBER, we want you to feel confident in every piece you wear, which is why we offer a 30-day window for returns and exchanges on all unworn items with original tags. Our streamlined process ensures that finding your perfect fit is effortless and stress-free.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Place the items in their original packaging, ensuring all tags are attached, and secure the pre-paid shipping label provided to the outside of the box.

• 3.
  Drop Off Your Shipment

  Hand your package to the designated carrier at any authorized drop-off location or schedule a free pickup through their website.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned goods, we will process your refund to the original payment method or issue store credit within 5-7 business days.